000			00323nam a2200133Ia 4500
008			231227s9999||||xx |||||||||||||| ||und||
020			_a9789353160777
082			_a658.8 VAL
100			_aValarie A Zeithmal& Mary Jo
245		0	_aServices Marketing
260			_bMcGraw Hill _c2022 _aChennai
300			_a582
942			_cBK
999			_c2625 _d2625