APA
VINEET NAYAR, . (2010). Employees First, Customer Second. Massachusetts: Harvard Business Review.
Chicago
VINEET NAYAR, . 2010. Employees First, Customer Second. Massachusetts: Harvard Business Review.
Harvard
VINEET NAYAR, . (2010). Employees First, Customer Second. Massachusetts: Harvard Business Review.
MLA
VINEET NAYAR, . Employees First, Customer Second. Massachusetts: Harvard Business Review. 2010.